We aim to dispatch your goods within 1-3 working days. As products are handmade this may extend during busy periods. 

It will not be possible to change the delivery address once an order has been dispatched, however, if the item is still in our possession, we will endeavour to make any required changes.

We will deliver your order to any UK address free of charge.  Our standard delivery will be via national carrier and in most cases you will receive your goods within a few days after dispatch.

We offer international shipping at an additional cost as indicated at checkout.  Please do note that our charges do not include any duties, taxes or any other import charges related to the customs clearance of the goods in the destination country, any such charges would be for the consumer’s account and would be billed to the consumer directly by the carrier at destination.  Please do note your goods would not be released to you until full payment of such charges were received.  Each country has its own customs laws and regulations, therefore, charges are set locally and out-with our control.

If you wish to cancel your order you may do so at any time prior to dispatch of goods. Please cancel by email to [email protected]

If you decide for any reason you are unhappy with your purchase, you may return it to us within 30 days of delivery for a full refund. You can return your order for an exchange up to 30 days from date of delivery.